Refund policy
Our Return and Refund Policy was last updated 21/12/2023
We have a 14-day Exchange policy, which means you have 14 days after receiving your item to request a return.
To be eligible for an Exchange, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
Thank you for shopping with Nox.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us:
- We do not offer a Refund on Any Goods, if in case of any Manufacturing defect we will be able to Return the unused Goods within 15 days of Purchase.
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Nox Apparels.
Goods refers to the items offered for sale on the Service.
Orders means a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Nox , accessible from [www.noxapparels.com].
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.